Job Ref: 212943189

Date: 2020-12-24 13:11:06

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Rent Advisor

Aylesbury

Salary £33,956 Per Annum

Full time – 37 hours per week 

Permanent

The Vale of Aylesbury Housing Trust is a Buckinghamshire based housing association providing homes and services to local communities throughout the Vale of Aylesbury, we have around 7,500 homes. We pride ourselves on working closely with residents and surrounding communities to make sure we deliver high quality housing, homes and services. We are looking for a brilliant Rent Advisor to help us achieve our vision and goals.

The Role:

We have an excellent opportunity for a Rent Advisor to join our successful and highly motivated Rent Team. This role will require you to specialise in the collection of rent arrears and achieve the Trust’s performance targets for rent arrears recovery. This will include taking action on tenants who fail to pay their rent. You will also be responsible for providing support and advice to tenants and have a good working knowledge in relation to housing management and welfare benefits.

The successfully appointed Rent Advisor will be a highly motivated and organised individual with excellent communication skills both verbal and written, along with excellent IT skills; particularly with the use of Microsoft Office and be able to demonstrate a high level of numeracy skills.

Required Skills and Experience:

Experience in working in social housing or other frontline customer service environments

A working knowledge of good practice in relation to housing management and welfare benefits

Knowledge of the legislation governing the recovery of rent arrears
A current driving licence and use of own vehicle
E&D Commitment: 

Our Vision and Values express our commitment to becoming a leader in our field, providing quality affordable homes and investing in Aylesbury Vale’s diverse communities. As part of our continued commitment to our workforce accurately reflecting the community we represent, we especially welcome applicants from BAME backgrounds, and applicants who have status as an individual with a physical or mental disability, as part of our ongoing commitment to Equality and Diversity.

Closing date: 11th January 2021 – 9am

Interview date: 14th/15th January 2021

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