Job Ref: 212725344

Date: 2020-11-10 09:05:13

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We are assisting a very successful claims management company as they look to add multiple Customer Service Advisors / Claims Handlers to their growing team in Aylesbury.

The company encourage ongoing professional development and will support those individuals that are looking for a career and not just a job.

Key Responsibilities

* Managing customer relations

* Taking inbound and making outbound calls

* Handling Claims from notification through to work completion

* Liaising with a broad selection of insurers

* Building relationships with third parties such as Contractors, Surveyors and Legal Advisors

* Gather customer details and recording information accurately on the company’s internal claim management system

* Provide customers with claim and repair updates

Experience/Qualifications/Skills

* Previous experience in an insurance role is preferred, however those with telephony based customer service backgrounds will definitely be considered

* Eager and helpful approach

* Keen eye for detail

* Excellent communication skills (both written and verbal)

* Confident telephone manner

In return there is a competitive basic salary depending on experience, pension scheme and support for role relevant qualifications. Interviews are being offered up quickly, with start dates available pretty much straight away.

The office has been set up to accommodate social distancing safety measures. Interviews will be conducted over the next few weeks as they look to start successful applicants ASAP

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