Job Ref: 212635762

Date: 2020-10-22 11:55:14

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Our client, The Open University is a public distance learning and Research University, and one of the biggest universities in the UK for undergraduate education.

The staff are committed to putting their students first and to supporting them to realise their potential. Study with the OU is more than just education – it is life changing learning, do you want to be part of this team?

The OU are looking to recruit a number of Disability Support Assistants starting on Monday 2nd November until 26th February 2021 working from home (equipment will be supplied). This role is working 37 hours a week, 9:00 – 17.00 Monday to Friday, paying £10.46ph.

The post holder will be a member of the Disability Support Team working within the Disability Support Centre with a focus on providing administrative advice and support to disabled students and prospective students leading to successful progression, qualification and customer satisfaction.

The role will involve significant telephone work over the coming months making a large number of outbound and inbound calls, using email and webchat. You make use of computerised database systems to maintain student, company and enquirer details.

You will be providing students with information and the benefits of completing a Disability Support Form with the University to support their study requirements and access to appropriate services to ensure support is in place for module start.

You will need to be confident on the phone, work confidentially and be able to work on a range of inhouse systems.

If you are interested in this role and require more information, please email or call (phone number removed), we look forward to hearing from you

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