Job Ref: 212452735

Date: 2020-09-16 17:12:47

Apply Now

Service Delivery Manager – This role is home based.

Are you a Service Delivery Manager with experience in the NHS / healthcare arena? Are you looking to play a key role within a successful and growing organisation where you can shape the relationships with customers and maintain and improve overall customer satisfaction? If so, read on!!…

This is a pivotal role in a drive to improve customer satisfaction and the role will be varied and interesting including:-

• maintaining and developing strong working relationships with assigned customers and internal teams
• managing and coordinating delivery of monthly service reports
• scheduling and leading on site service review meetings and ensuring follow up of any necessary actions
• helping to resolve customer issues through effective working relationships with internal teams

To be successful in this role, you must have a proven track record within the NHS (either working within or for a supplier), with strong relationship and negotiating skills, plus experience of change and release management and an understanding of continuous improvement.

This is a home based role with extensive travel to customer sites so you will need to be happy to travel and have a driving licence. This is a brilliant opportunity to join a dynamic, forward thinking company where you can add huge value to their continued drive towards excellent customer care and satisfaction.

To apply please send CV to Elaine

Apply Now