Growing business in Milton Keynes are on the lookout for a progressive IT Support Technician to join their growing team.

Client Details

We are partnering with a market leader within their sector on the outskirts of Milton Keynes.

Description

IT Support Technician Responsibilities:

Take accountability for all in house system quires and managing records
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service as soon as possible; escalating incidents where necessary
To diagnose and resolve software, hardware and network incidents, including operating systems and across a range of software applications
To install and configure new IT equipment
To be a highly motivated team player with the skills and ability to manage changing priorities
Must be able to have a flexible approach to working hours, usually this will be normal office hours, but occasionally will include evening work
To resolve incidents and upgrade different types of software and hardware
To resolve incidents with printers, copiers and scanners
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Be willing to attend internal training as necessary to keep up to date with the latest technology and internal system processes.
To work within the relevant legislation, policies and procedure
Undertaking other duties not specifically stated which from time to time are necessary without altering the nature or level of responsibilityProfile

IT Support Technician Requirements:

Ability to demonstrate practical troubleshooting and problem analysis techniques
Good attention to detail and ability to show initiative
Ability to plan and prioritise work load without supervision
excellent organisational skills.
Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing
Willing to work flexibly and with enthusiasm
Must have experience in 1st line customer IT support
Ability to take ownership of their role
Full driving licence and own transportJob Offer

Whats on offer?

Competitive Salary
Onsite parking
Flexible working
Career development opportunities