The Job is split into two key parts providing day to day leadership and responsibility for our Homecharge Electricians and the Field Service Engineers (FSE). As well as maintaining the quality standards of installation, service and repair, supporting the a regional team of Electricians and FSEs in all aspects of achieving this.

* To identify and bring new standards to operational tasks.

* To supervise the running of a safe and efficient operational, working within clear guidelines to help achieve operational standards and defined outcomes for your responsibility area / shift approach.

* Team Shift/Time Management.

* To ensure current processes established on site are adhered to.

* To drive for a culture of continuous improvement through KPI management and process review.

* Discover training needs and provide coaching

* Carry out staff 121s

* Maintain a Skills Matrix for the full production Team & review regularly

* Identify the need, organise and/or deliver training to develop skills

* Undertake and support employee appraisals and pay-structure reviews

* Undertake disciplinary and related tasks in conjunction with HR support